Callbacks Q4U
Hang up now your place is held in the queue and
an agent calls YOU when it its your turn.
- Avaya and Cisco compatible.
- Increase customer service level with same agents
- Fully integrated with the contact centre
- Reports and real-time displays
- Request a callback button on your web site
- Express version for getting started.
Outbound Diallers
If you have more than 2 agents on outbound calling, you need a Dialer.
- Avaya and Cisco compatible
- Predictive Dialer - premium performance
- Progressive Dialer - efficiency
- Blending integration
- BCM, IP Office, AACC, CS1000, ...
Professional Services for Contact Centres
Proven Avaya, Cisco and Nortel experts to help with your contact centre projects.
Robust reliable solutions assured, no matter how simple or complex the project.
Click on, or move your mouse over, the items on the left
to see the descriptions here
