Callbacks Q4U
Hang up now, your position is maintained in the queue and
an agent calls YOU when it is your turn.
- Avaya and Cisco compatible.
- Increase customer service level with same agents.
- Fully integrated with the Avaya or Cisco contact centre
- Reports and real-time displays
- Integrate a "callback button" on your web site
- Express version for getting started.
CRM Integration
Improved efficiency for both inbound and outbound telephony activity.
- CRM embedded progressive Sales dialer
- Store all your telephony statistics in your CRM
- Dial from your CRM
- Inbound screenpop
- CRM embedded softphone
Professional Services for Contact Centres
Proven Avaya and Cisco experts to help with your contact centre projects.
Robust reliable solutions assured, no matter how simple or complex the project.
Click on, or move your mouse over, the items on the left
to see the descriptions here
