When you need a high quality IVR solution for your Symposium Call Centre, but do not want the complexity of full scale IVR, SimpleIVR is the solution. Just by adding our software to your Symposium Call Centre, you can have advanced IVR functionality to produce applications such as:

• Connect callers to your business databases.
• Self service account enquiries.
• Order entry.
• IVR based screen pop for agents.
• Ref number verification and routing.
• Callback requests.
• Route to favourite agent.