Callbacks Q4U
Hang up now, your position is maintained in the queue and an agent calls YOU when it is your turn.
- Fully integrated in Avaya, Genesys or Cisco contact centre
- Increase customer service level with same agents.
- Reports and real-time displays
- Integrate a "callback button" on your web site.
- Express version available to get you started.
CRM Integration
Improved efficiency for both inbound and outbound telephony activity.
- CRM embedded progressive Sales dialer
- Store all your telephony statistics in your CRM
- Dial from your CRM
- Inbound screenpop
- CRM embedded softphone
Microsoft Teams
Your expert partner for planing, implementing.
managing and supporting Cloud Voice
and Phone System on Microsoft Teams.

Professional Services for Avaya
Proven Avaya experts to help with your contact centre projects.
Robust reliable solutions assured, no matter how simple or complex the project.
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to see the descriptions here

Our company provides Professional Solutions for Cisco, and Avaya contact centres. Our three solution focus areas are Professional Services, Call Centre Callbacks and CRM Integration.

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